Refik Anadol Studio announced plans for the world’s first AI arts museum
Dataland, the world’s first AI arts museum, is set to open in 2025 at The Grand LA in downtown Los Angeles.
The Invisible Design
A Discovery-first mindset: replace Solutioneering with Problem Discovery
This article is dedicated to those who want to escape the seductive yet delusional practice of solutioneering and get their hands messy with Discovery.
A trip to delight: Customer Journey Mapping
Customer journey mapping (CJM) is a powerful tool that enables organizations to understand and improve the customer experience by visualizing the steps a customer goes through when interacting with a product or service.
Service Blueprints. Complexity made simple.
A service blueprint visualizes relationships between service components—people, props, and processes—directly linked to touchpoints in a customer journey. It's particularly useful for complex scenarios involving multiple touchpoints or requiring cross-functional coordination.
How to organize and facilitate Product and UX Workshops
Workshops are intensive collaborative sessions used to solve problems and enable progress on a particular challenge throughout the product development timeline.
A short story on Usability Tests
A usability study assesses how easy user interfaces are to use. It involves observing users as they attempt to complete tasks on a device or software and is pivotal in identifying design issues that affect user experience.
Advanced User Research Techniques for PMs
This booklet is designed for Product Managers, UX Professionals and anyone who is eager to deepen their UX research capabilities. Learn how to conduct effective usability studies, user interviews, create detailed service blueprints, and map customer journeys.